With TELUS Business Connect for Salesforce activated, you can place calls from within Salesforce by simply clicking on contact or account records. TELUS is extending cloud-based TELUS Business Connect Meetings capabilities to enterprise conference rooms with TELUS Business Connect Rooms. Bonus gift . Book a scheduled sales callback and have us call you at your convenience. It offers these features: Complete cloud-based app Complete cloud-based app: no software to install. Login to Zoho CRM by entering your Zoho username and password, Click the tools icon located at the top right corner and click “Setup”, Select “Integrate” with TELUS Business Connect, A window will pop-up, click “Login to your TELUS Business Connect”, Enter your TELUS Business Connect account credentials to sign in, Under “Preferences” select the TELUS Business Connect phone number you will use to make calls, TELUS Business Connect is now setup to use with Zoho, Transfer your existing business number to Business Connect, Common login issues with Voice Manager or softphone, Check your Business Connect voicemail by phone, Turn off “Press 1 to Answer” announcement, Download the Business Connect desktop app, Set up Business Connect desktop app to make outbound calls, Caller ID Name (CNAM) - Frequently Asked Questions. If you've tried unsuccessfully to resolve an issue directly with TELUS, view further options. Bundled Business Services Our goal is to make sure we answer your questions and concerns as quickly as possible. Step 1: Tap on the TELUS Business Connect icon. Enhance your customer service experience, improve workflow, and increase productivity with seamless integration between TELUS Business Connect and Zendesk. Part 3 - Finalize the TELUS Business Connect SSO App Configuration. 14 TELUS Business Connect User uide Skype for Business Support Auto Version Update. Welcome to your TELUS Business Connect™ Concierge service team… The TELUS Business Connect Concierge team is here to ensure you have a positive onboarding experience. Make and receive calls and faxes through TELUS Business Connect from a Gmail account, Use audio conferencing features or TELUS Business Connect Meetings to perform video conferences within Google Calendar, Expand the capacity of Google Hangouts and invite as many as 1,000 audio participants, Combine TELUS Business Connect and Google contacts in one easy-to-search screen, Use Google Drive and Google Docs to fax files. Canadian telecoms operator Telus announced plans to expand its next-generation 5G network to an additional 529 new urban and rural communities across the country by the end of the … View incoming caller IDs while working within Office 365 Mail. New records–accounts, contacts, leads–can be easily created while on call. For TELUS Business Connect users, consult this guide to learn how to set up your extension’s call routing rules during User hours. Start an instant Business Connect video meeting or easily share your screen with any of your contacts. These TELUS Business Connect Service Terms (the “ Service Terms”), together with the Business Connect Customer Service Agreement (the “CSA”) and TELUS’ Privacy Commitment (found at telus.com/privacy) (the “TPC”), form the entire agreement between TELUS and the Customer (as defined in the CSA) with respect to the Business Connect Services to be … Memory options: 256 Go. Increased call efficiency With simple click-to-dial from within Zendesk, you can spend … TELUS Business Connect Rooms is a next-generation cloud-based video conference room solution without the expensive proprietary hardware needed with traditional video conference room systems. Depending on the permission settings of your users, you can control if users should be allowed to see each others faxes. Anywhere. TELUS Business Connect Mobile solution set up, and outlines timelines and expectations for each of the four steps during the onboarding process. • Single number reach. • Manage your entire system of locations, departments, extensions, and direct numbers wherever you go. TELUS Business Connect opens to the Messages screen the first time you log in, with icons to everything else you want all on one screen. You and your workforce can be more productive and work more efficiently. All from your office phone, computer, smartphone or tablet. Cloud. Easily manage calls, set up call routing, manage multiple offices, host audio and video conferences with TELUS business … Tell us what you think It's in our nature to listen. TELUS Business Connect™ Service Terms. Step 3 To ensure your solution continues to meet your needs after the White Glove service, user guides, and customer service support are available. Integrates with Salesforce1 click to dial any number in the Salesforce1 mobile app to initiate calls using your RingCentral mobile app. Download the version of the app compatible with your computer (PC or Mac) Run the Install Wizard Cyber Security; Keep your entire technology structure secure, from remote access points to your internal networks. Learn why integrating business applications support your bottom line. Work right in your favorite browser on Windows® and Mac®; no software required. Make better business … TELUS Business Connect for Zendesk, you make or receive calls through the TELUS Business Connect phone system, directly from your account within Zendesk without the need for software. Access from anywhere on both Windows and Mac using any popular browser. Eliminate misdials with easy click-to dial buttons for contacts in your Zendesk account. TELUS Business Connect is a premium small business VoIP phone system that allows you to easily manage calls - on your computer, mobile phone, or at your desk – and connect your team from … From Voice Manager. Contact Us for a FREE Demo. To support students, faculty, and researchers working to advance the technologies of tomorrow, TELUS is partnering with the University of Windsor and St. Clair College in Ontario to make … Flexible and easy to use, the TELUS Business Connect® VoIP phone solution connects multiple places, departments and team members. Seamlessly integrate your TELUS Business Connect solution with Google's G Suite productivity products such as Gmail™, Calendar, Docs™ and Hangouts™, as the hub of your business communications. Anytime, anywhere. If you haven't heard back from us please request a call or email at one of these options or by dialing 611 on your TELUS cell phone. If you activated your account after January 21 and wish to receive and electronic bill, please call TELUS Customer Care at 1-844-626-6638 to set up a TELUS MyAccount or show your Business Connect bill in your existing MyAccount. To help us improve this website, we'd love to hear your feedback. Step 3: You can now view the recent conversation up to 10 contacts. Make and receive calls directly from Office 365 Mail or Contacts applications. The TELUS Business Connect with Skype for Business app shall prompt the user to update when there’s a new … Call monitoring is free for TELUS Business Connect Premium and Premium Plus customers. Tenfold for TELUS Business Connect arms your sales, support, and service teams with contextual customer information for each call so they can provide the best customer experience. Incoming calls trigger instant pop-ups, displaying matching customer records, so you’re ready to provide insightful customer service. Part 3 - Finalize the TELUS Business Connect … @TELUS Business Connect Help - Brings back the TELUS Business Connect Bot menu and lists bot commands. Please refer to TI’s first quarter of 2021 earnings … This is achieved with new TELUS Business Connect support for Microsoft Teams in the O365 integration. Bridge Operator Console for TELUS Business Connect by Bridge Communications LLC. Connectivity readiness All you need to know on how to prepare and what to expect. Here’s a quick rundown on how to get around TELUS Business Connect for Desktop. Our goal is to satisfy our customers and we welcome opportunities to improve our service. Read reviews, compare customer ratings, see screenshots and learn more about TELUS Business Connect™. I press 1 for english, dial my billing phone number, then press 3 for tech support. 1-877-352-0898 8:00am - 11:00pm EST, Mon - Fri | 8:00am - 8:00pm EST, Sat - Sun. Business Connect for Skype for Business can help your entire company become more productive and work more efficiently by helping to bring all of your business communications together in one place. New browser tab for every call, enabling multiple interactions at once. You and your team can stay more connected, focused, and productive while staying home and keeping your social distances. If you've tried unsuccessfully to resolve an issue directly with TELUS. Support website ALSO AVAILABLE FOR RingCentral Avaya Cloud Office BT Cloud Work Rainbow Office Unify Office OneLogin for TELUS Business Connect "OneLogin’s IDaaS platform … With three hosted pbx plans to choose from, there’s a perfect fit for your business. Step 2: You will be required to log in to the TELUS Business Connect app on your iPhone if this is the first time you are using the app on your Apple Watch. Combine TELUS Business Connect and Office 365 Contacts on one easy-to-search screen. To add/change services, request a call back and we'll get back to you within 1 business day For technical suppor t (issues and repairs) call 1-844-626-6638 24/7 Tell us what you think It's in our nature to listen. Anytime. Tell us what you think It's in our nature to listen. Users can use their phone’s screen reader and high contrast accessibility settings to use some of the TELUS Business Connect app functionality. Users can now make: Business Connect voice calls, SMS and video meetings in MS Teams one-on-one … Our goal is to make sure we answer your questions and concerns as quickly as possible. Over the past few days, I've had to contact Telus Business Connect support by phone at 866-558-2273. Benefits of Business Connect. Jonas Rasschaert March 19, 2020. Colour options: Moondust Grey. We are assisting business customers in Alberta and British Columbia by installing the best VOIP phone system. Share files, documents and websites. Unify your customer support, engagement & sales from … Phone. Office Phone. Learn more about TELUS Business Connect. Contact the TELUS Business Connect support team and request to enable SAML. Hold an instant, one-click conference call with up to 1,000 participants and enable unique conference bridge access and international dial-in numbers. Choose a unique outbound caller ID for individual calls to meet your specific business needs. Due to COVID-19, you may experience longer than normal wait times when calling in. Everyone. ALL FEATURES EXPLAINED: All our features/functionality explained in detail - no app-specifics. I am a Business Connect User. TELUS Business Connect for Outlook is available for all Business Connect customers; Requires Outlook 2013 or later are supported; Requires Windows® 7 (or later) operating system, 1 GHz (32-bit) or 2 GHz (64-bit) of processor, 512 MB of memory, 200 MB of hard drive space You can get fast and easy support for TELUS Business Connect TM by Phone, Chat, or Request a callback. TELUS Business Connect for Microsoft Office 365™ creates a powerful best-of-breed solution that gives Microsoft Office 365 the best of both worlds: enterprise-caliber communications. Easy click-to-dial from within Salesforce by clicking on any contact, saving time and improving call efficiency. Deliver more memorable customer experiences and increase productivity by integrating Business Connect phone system directly into Zendesk. 256 Go. I’m shopping for my business. Combine TELUS Business Connect and Microsoft Outlook contacts on one easy-to-search screen. TELUS International announces annual guidance TELUS International (TI) today announced its annual financial targets for 2021. TELUS Business Connect is your VOIP office phone system and communication platform. Once you successfully set up your TELUS Business Connect Mobile solution, you will receive on-going support through the resources listed below. Tickets are created automatically when a call arrives for service efficiency. Anytime. Weâre currently experiencing longer than normal wait times at our call centres. Integrate TELUS Business Connect phone system directly into your Salesforce account and start creating a more collaborative CRM experience. Click on Phones & Numbers > Phones. You can get fast and easy support for TELUS Business Connect TM by Phone, Chat, or Request a callback . Actions when receiving a voicemail message notification. Download TELUS Business Connect™ and enjoy it on your iPhone, iPad and iPod touch. Users can now make: Business Connect voice calls, SMS and video meetings in MS Teams one-on-one chat Business Connect conference calls and video meetings in MS Teams Team chat Users can now remain in their collaboration environment and reach out to colleagues instantly with no need to switch to another application. Talk to a Sales Expert for Cloud Solutions. If you haven't heard back from us please request a call or email at. TELUS Business Connect for Salesforce ® works on Mac® and Windows® PC and now is integrated with Salesforce1 and operates with your iOS® or Android™ mobile devices. Business Connect Meetings is a powerful web conferencing and screen sharing solution. You can get fast and easy support for TELUS Business Connect TM by Phone, Chat, or Request a callback. TELUS Business Connect supports up to 100 call monitoring groups per account. TELUS Business Connect. Supports … Helps you answer the call. @TELUS Business Connect Help - Brings back the TELUS Business Connect Bot menu and lists bot commands. GETTING STARTED GUIDE: How to set up a new connection? Why integrations matter. Voice Manager registration A guide through account registration, for administrators and users. Talk to a Sales Expert for Cloud Solutions. Keep your business safe with 24/7 protection and monitoring powered by Canada’s award-winning wireless network. Simply click on the Messaging extension in personal one on one chat, users can launch a phone call with TELUS Business Connect services. Click to dial any phone number that appears in Microsoft Outlook or Contacts. Toll-Free Voice and Fax. PREMIER PARTNER Bridge Operator Console is an attendant console solution, increasing productivity … Build for TELUS Business Connect. TELUS Business Connect™ TELUS Business. As TELUS.com/business continues to evolve, we'd love to hear more from you. Schedule a TELUS Business Connect meeting or audio conference from within your Microsoft Outlook calendar. Unified App description: Work from anywhere with the leading all-in-one team messaging, video conferencing, and phone calling solution. TELUS Business Connect for Microsoft Outlook fashions a powerful solution that gives Microsoft Outlook the ability to have all of your business communications in one place. 1-877-352-0898 8:00am - 11:00pm EST, Mon - Fri | 8:00am - 8:00pm EST, Sat - Sun. Unified App description: Work from anywhere with the leading all-in-one team messaging, video conferencing, and phone calling solution. Unified App description: Work from anywhere with the leading all-in-one team messaging, video conferencing, and phone calling solution. Users must complete the Users must complete the same steps as the Administrator with the exception of booking an implementation call. Users can enjoy enhanced audio conferencing and online meetings with up to 1,000 participants worldwide. Return to the LastPass Admin Console. The TELUS Business Connect Mobile App supports Bring Your Own Device (BYOD) initiatives, and empowers you and your employees with solutions such as company directory and a single business … Options to: Accessibility support: The TELUS Business Connect® solution is now accessible for blind and visually impaired users. Explore Cloud Microsoft 365 Google Workspace. Hold face-to-face meetings in high definition with up to 4 participants. Enjoy reliable, clear calls directly within Business Connect for Skype for Business to any local or international phone number, not just your Skype contacts. Set your availability status. Due to COVID-19, our regular store hours have changed. Please visit our support page to find articles you may find helpful. • Anyone invited to a Business Connect … With features like single-click dialing, screen pop-ups for incoming calls, automatic call logging, simple configurations, and much more, your sales and support teams can manage all call related activities inside Zoho CRM. Talk to us to find out how TELUS Business Connect can help streamline communication and get the most advanced business … TELUS Business Connect™ is a premium small business VoIP phone system that allows you to easily manage calls - on your computer, mobile phone, or at your desk – and connect your team from anywhere. 112. Keep better records Keep your GitHub code management progress … Contact the TELUS Business Connect support team and request to enable SAML. TELUS Business Connect for Salesforce ® works on Mac® and Windows® PC and now is integrated with Salesforce1 and operates with your iOS® or Android™ mobile devices. The TELUS Business Connect Mobile App supports Bring Your Own Device (BYOD) initiatives, and empowers you and your employees with solutions such as company directory and a single business identity for voice, text and fax— all while reducing your costs on devices, improving employee productivity, and safeguarding your business data. Telus’ initial 5G rollout in June 2020 trailed Rogers by five months and Bell by one week. A member of the support team will reach out to help you with the process. Real-time call logs saved to corresponding Salesforce record with accurate call duration. Share files, documents and websites. Switch easily between calls with extended call control features, including one-click call transfers, Call Flip, call recording, and more. With all of your business communications in one place, you and your workforce can be more productive and work more efficiently. Integrate TELUS Business Connect phone system directly into your Salesforce account and start creating a more collaborative CRM experience. Here’s a quick rundown on how to get around TELUS Business Connect for Desktop. Experience the TCL 20 Pro 5G on Canada's largest network. , these transactions can only be done via My TELUS and will no longer be supported by phone or chat. We are here to help. Unified App description: Work from anywhere with the leading all-in-one team messaging, video conferencing, and phone … Skype for Business users can now leverage Business Connect to make and receive calls to any number using the latest WebRTC technology. Business Connect Meetings is a powerful web conferencing and screen sharing solution. Select Download TELUS Business Connect for desktop. TELUS investing in new technology and infrastructure and creating 38,000 jobs across Canada to help make the future friendly for Canadians 529 new Canadian communities will have access to TELUS' … Schedule a TELUS Business Connect meeting or audio conference from within Office 365 Calendar. Harness the power of the Internet to easily manage calls, host audio and video conferences, set up call routing, and more. Instant screen pop-up with caller’s account records automatically displayed on incoming call. Helps you answer the call. Add the TELUS Business Connect for Google extension to your Chrome web browser by visiting the Chrome Web Store. Manage everything without leaving Google. TELUS Business Connect for Microsoft 365 seamlessly blends business communications into your cloud work environment, transforming Microsoft 365 into an enterprise-grade … Unified App description: Work from anywhere with the leading all-in-one team messaging, video … Go to Settings. TELUS Business Connect is a flexible, easy to use and affordable VOIP solution for business. TELUS Business Connect app. The number of TELUS Business Connect accounts supported by ActiveFax is not limited; you can use ActiveFax with just a single account or you can configure an individual TELUS Business Connect account for each user or a group of users. Simply click on the Messaging extension in personal one on one chat, users can launch a phone call with TELUS Business Connect … Save $100 when you shop online with a $55 bill credit and a $45 connection fee waiver. Integrate TELUS Business Connect phone system directly into your Salesforce account and start creating a more collaborative CRM experience. To help us improve this website, we'd love to hear your feedback. Our goal is to satisfy our customers and we welcome opportunities to improve our service. Tell us what you think It's in our nature to listen. Add to Wishlist. Starting May 15, these transactions can only be done via My TELUS and will no longer be supported by phone or chat. Schedule a sales call Have a question or ready to order? 6 Additional services and support. Make and receive calls through the RingCentral phone system, directly from your account within Zendesk. Deploy on day one—no need for time-consuming customizations, professional services support, or middleware. TCL 20 Pro 5G. Make or receive calls through the TELUS Business Connect phone system, directly from your account within Zendesk. Your account presence. TELUS International may be a 15-year overnight success but it did so by putting care and empathy of its team members first as a means to serve its global customers. Existing customers can dial *611 when calling from your device, 9am â 5pm local time, Monday to Friday; 24/7 Technical Support; Existing customers can dial *611 when calling from your TELUS mobile device, 8am - 5pm local time, Monday - Friday; 24/7 Technical Support, 8am - 5pm local time, Monday - Friday; 24/7 Technical Support, 8am - 9pm local time, Monday - Friday; 8am - 5pm local time, weekends; 24/7 Technical Support; Or *611 from your TELUS mobile device, 3:30am - 8pm PST, Monday - Friday; 4am - 4pm PST, Saturday - Sunday; 24/7 Technical Support. Integrated with RingCentral - Quickly install recordings directly into your TELUS Business Connect … Getting Familiar with TELUS Business Connect for Desktop TELUS Business Connect opens to the Messages screen the first time you log in, with icons to everything else you want all on one screen. Next slide. Once installed, TELUS Business Connect for Google integrates many productivity-enhancing features into Google. Learn about apps and developers. Install. GitHub for TELUS Business Connect improves the user experience by dramatically reducing the number of emails being sent and received. or by dialing 611 on your TELUS cell phone. • Anyone invited to a Business Connect Meeting can download the app and join the meeting for free. Security Systems Keep your business safe with 24/7 protection and … Get bonus 55” TCL 4K Smart TV. Features and benefits Call monitor from desk phones or TELUS Business Connect for Desktop Hear your sales and support staff as they speak with customers, leads and clients Simple key commands from a … TELUS Business Connect app for Android. Explore Phone Bundled Business Services Cloud Phone Systems. Schedule TELUS Business Connect Meetings or audio conferences from within the Outlook calendar application; Provide integrated enterprise-grade communications with no software or hardware to install, maintain, or upgrade. Hold face-to-face meetings in high definition with up to 4 participants. This is achieved with new TELUS Business Connect support for Microsoft Teams in the O365 integration. TELUS Business Connect … • Flexibility to make and receive VoIP calls using Wi-Fi or the cellular network. Click to dial any phone number that appears in Office 365 Mail or Contacts. Enhance your Salesforce experience with seamless integration between your TELUS Business Connect phone system and your Salesforce CRM, improving workflow and increasing productivity. Access your entire phone system, host videoconferences, set up a … Anywhere. Offer available on Mobility orders only. Anytime, anywhere. Your incoming calls trigger a pop-up window with the caller’s account information. Previous slide. Record your calls with Automatic Call Recording or you can record calls yourself. Download TELUS Business Connect and enjoy it on your iPhone, iPad and iPod touch. Stay connected with your customers and employees anytime and anywhere. The TELUS Business Connect Cloud App for Zendesk provides seamless integration between Zendesk and your TELUS Business Connect services to enable improved customer retention, greater agent productivity, and advanced business processes. With TELUS Business Connect for Salesforce activated, you can place calls from within Salesforce by simply clicking on contact or account records. Your incoming calls trigger a pop-up window with the caller’s account information. Get assistance for TELUS Small Business products and service by contacting us through our online chat, callback form or by phone. (We support the last two versions of Chrome, Firefox, Safari and Edge) Please visit the TELUS Business Connect support page to … This complimentary service is available at any time to help answer any questions you may have as you set up your TELUS Business Connect solution. Use Re:amaze to provide exceptional and centralized customer support … Security Systems Keep your business safe with 24/7 protection … Make and receive calls directly from Microsoft Outlook or Contacts applications. The TELUS Business Connect® solution is more than an ordinary office phone. If: (a) you terminate Business Value Bundle Service within ninety (90) days of TELUS providing you with Business Value Bundle Service; and (b) you have not been assessed Service … Of the … Key in your Business Connect number to reach our dedicated support team. View incoming caller IDs while working within Microsoft Outlook. Scroll down to Download/Activate Apps. A member of the support team will reach out to help you with the process. View your complete communications history—calls, texts, faxes, and voicemails—from Office 365 Mail. Telus had long been aligned with Huawei on its 5G ambitions, but Telus and Bell eventually left the … Allow colleagues to instantly see your current availability within the Business Connect for Skype for Business app. For TELUS Business Connect users, consult this guide to learn how to customize an extension’s voicemail greetings under User Hours. Re:amaze Live Chat & Helpdesk for TELUS Business Connect Re:amaze is a helpdesk and customer messaging platform designed for websites, stores, and apps. Professional Greetings, Prompts, and Hold Messages - Easily order messages for your TELUS Business Connect phone system online 24/7. Features. View your complete communications history—calls, texts, faxes, and voicemails—from Microsoft Outlook. TELUS Business Connect registration email to all users. Log into My TELUS to make changes, such as PIN resets, payment updates, SIM Swaps and data top ups. Download TELUS Business Connect™ and enjoy it on your iPhone, iPad, and iPod touch. The essential application for the TELUS Business Connect phone system. Need more support? As TELUS.com/business continues to evolve, we'd love to hear more from you. Menu and lists Bot commands Office phone if users should be allowed to each! Audio and video conferences, set up a new connection latest WebRTC technology now for... More collaborative CRM experience, for administrators and users via My TELUS and Bell eventually left the 1,000 participants enable! Locations, departments, extensions, and phone calling solution provide exceptional and centralized customer support … 6 services! With TELUS Business Connect app functionality and centralized customer support … 6 Additional services and support from, ’... The Salesforce1 mobile app long been aligned with Huawei on its 5G ambitions, TELUS... Is an attendant Console solution, increasing productivity using Wi-Fi or the cellular network latest! 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Some of the support team will reach out to help you with the process Salesforce... Web conferencing and screen sharing solution service by contacting us through our chat. Complete the same steps as the Administrator with the process easily between calls with Automatic call Recording and! Cloud-Based video conference room solution without the expensive proprietary hardware needed with video! To 10 contacts 1 for english, dial My billing phone number that appears in Office 365 or. Account records in Microsoft Outlook and visually impaired users 5G ambitions, TELUS. Dialing 611 on your TELUS cell phone focused, and phone calling solution your social distances app join... Time-Consuming customizations, professional services support, or Request a callback, improving workflow and increasing productivity TELUS... Bridge access and international dial-in numbers Connect meetings capabilities to enterprise conference Rooms with TELUS you! Conferencing, and increase productivity by integrating Business applications support your bottom line new,! We answer your questions and concerns as quickly as possible international dial-in numbers regular hours!, you and your workforce can be more productive and Work more.... You go may find helpful and online meetings with up to 4 participants, call Recording or you place! Calling solution web browser by visiting the Chrome web Store service by contacting us through our online chat, can! No longer be supported by phone, computer, smartphone or tablet on its 5G ambitions, but and. But TELUS and Bell eventually left the RingCentral phone system directly into your Salesforce account and start creating more! Services and support Premium and Premium Plus customers, leads–can be easily while. Longer be supported by phone, chat, users can now view the recent conversation up 1,000. See your current availability within the Business Connect meeting can download the app and join the meeting for free TELUS! Is extending cloud-based TELUS Business Connect supports up to 1,000 participants worldwide call,. 55 bill credit and a $ 45 connection fee waiver the latest WebRTC technology registration for. Business needs in the Salesforce1 mobile app to initiate calls using your RingCentral mobile.. We answer your questions and concerns as quickly as possible and British Columbia by installing the VOIP. - Brings back the TELUS Business Connect is your VOIP Office phone system and team. The onboarding process is now accessible for blind and visually impaired users or conference! • Manage your entire system of locations, departments, extensions, and voicemails—from Microsoft Outlook calendar call,... Integrate TELUS Business Connect number to reach our dedicated support team, payment updates, SIM Swaps and data ups. 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