Your permission will be confirmed if you continue using this website. I'm not satisfied because not like the same picture“, “Hi Im kadene my email is theegoddessminks@***.com or kadene25boss@***.com I made a purchase since April...“, “I used my credit card to pay for 4 dresses at dresslily.com .The email said I would get a tracking #...“. Newchic ranks 532 of 2286 in Footwear and Clothing category. Items received unused (without the smell of perfume), unwashed, not in damaged or worn condition (only when the items which are defective or damaged upon receipt); Track Order Shipping FAQ Order FAQ Shipping Methods Payment Methods Top Searches Newchic Team ... We always strive to provide satisfactory shipping service to our customers. User's recommendation: be careful and ask questions. Note: Please contact us if you want to return an item. Live chat: We are available 24/7. Phone: +13236173816 Thank you very much! Just chat with us in private at vipservice@newchic.com indicating the order number (8-digit code that appears in the confirmation e-mail). ", "Beware of time-outs when ordering! Usually the package will be delivered on time and please learn more about it at https://www.newchic.com/shipping-methods-hc160.html Drop us the order number at vipservice@newchic.com if you need our assistance. Told that it takes 24 hours to process. Newchic always considers customer as first priority. though they run small some of them. Pissed Consumer © 2021 All ... our product page instead of choosing your usual size since some tag size may be different from our size chart’s size number. Due to the instability during international logistics, the delivery of your order might take slightly longer than you expected. i have ordered 6 men stuff and non of them are accurate size this is ridiculous plus the app opens only in arabic language and when i am calling them .. the number is not reachable. We will be happy to help! Live chat. User's recommendation: Do NOT do business with this Online VACANT parking lot! if you want to return / exchange your purchase. 9,650 people have already reviewed Newchic. Initial NewChic complaints should be directed to their team directly. Contact NewChic official blog, offer your valuable comments about NewChic blog. style="ba Because my husband had to be up almost all night two nights trying to fix our orders to the customer service. Even if the customer service team is top-notch, the hassle of dealing … Low price & fast shipping I've satisfied services that offered Newchic. - Sat. b. to track your orders, Order No. Review #2414498 is a subjective opinion of poster. Return without prior discussion and authorization will not be accepted. Contact Newchic customer service. You can call Newchic at phone number, write an email, fill out a contact form on their website www.newchic.com. Newchic Customer Service Phone Number (323) 617-3816, Email, Address Office time of the phone number to our customer service : Mon. החזר כספי unt pls !!!! We have also tried to contact you here via trustpilot. Don't be that customer in my position. Never received an email that my order was confirmed nor did I receive a receipt number. Office time : Mon. Discuss the issues you have had with NewChic and work with their customer service … I ordered my item on the 17 of December 2020 and tracking has said in transit. They may lead to duplication!". The ticket information was very ominous and lacked very vital information. Blog article, Original review posted by user Nov 22, 2020, Just upset how long it takes to get your clothes. E-mail: Typical response time is 24 hours. Newchic N. [NewChic Rep] on 10/29/17 Sorry for the inconvenience caused, could you mind contact our customer service including the order number, the SKU of the product and the shipping label. | Read 2,021-2,040 Reviews out of 9,072 Please read our. Review #2340673 is a subjective opinion of poster. Review #2361365 is a subjective opinion of poster. - Sat. כרמית הברון בארון c @***.net.il, Original review updated by user Jan 01, 2021. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. When you subscribe, it means you agree received email. While NewChic customer reviews do seem to applaud their customer service policies, it’s worth mentioning that there are a significant number of reviewers that report shipping issues. Only one chance to modify the email,please make sure you enter correctly. Reviewers write the most about Newchic Shipping Service and give it 2.6 stars out of 5. It should be here next week customer service was helpful. He was very helpful. Customer Service. Can you explain this? Not how pictured. Office time : Mon. Shop the latest fashion chic clothing online,we offer the latest high-quality clothes, dresses, bags, shoes, jewelry,and other fashion products to you. Review #2437042 is a subjective opinion of poster. Step 1: Log in to your Newchic account: Step 2: Click “My Order,” and you will see your orders and their current status: Step 3: If the order has “Shipped,” you can track it by clicking “Order details.”: Method … +13236173816. Reviewers write the most about Newchic Shipping Service and give it 2.6 stars out of 5. Rights Reserved, You Are About to Contact PissedConsumer.com. Corresponded w/ customer service through email before placing order and was assured my order(s) in this size (2XL) was comparable to western (American) standards for fitting, size 2XL. I had to pay EUR 150 for custom because they have split my package into 3. UTC+1 8:00 AM - (next day) 01:00 AM. Review #2436261 is a subjective opinion of poster. Thanks so … UTC- 6 1:00 AM - 6:00 PM. We checked they both had enough funds on them. Review #2490528 is a subjective opinion of poster. We strive to provide with a better service to every customer all the time. You have beatuiful surf but dont know if i will buy again. The most of ordered items was excellent. Update: customer service did get back to me 2 days later and after 3 emails ... Drop us the order number at vipservice@newchic.com if you need our assistance. Newchic always considers customer as first priority. User's recommendation: Beware of time-outs when ordering! You can find contact details for NewChic above. Newchic is a reliable company. Global Customer Service Phone: (US)+13236173816. like EN1234 DE6868 .. Thanks so much for letting us know about your great experience with customer service! Copyright © 2014-2021 Newchic.com All Rights Reserved. UTC+8 3:00 PM - … We uses cookies (and similar techniques) to provide you with better products and services. Tips: *Please Enter Order No. We have also tried to contact you here via trustpilot. At the beginning i purchased three nice sun hats from New Chick, all are great. Customer Service. Get instant assistance whenever you need it. We'll be more than happy to help! Check our FAQ. Absolutely was not satisfied with the color, but I made no fuss about it. Live chat. https://www.newchic.com/Contact-Us-hc10.html Thanks in advance. Below is the link to submit your request with reply in 24 hours by email. Maybe they are having problems with their web site? Items shipped from Newchic.com can be returned within 30 days upon receipt. No response to a half dozen emails for instruction of return and requests for refund. UTC+1 8:00 AM - (next day) 01:00 AM. Dear Sher. They split your orders so multiply the custom fees by the number of package. UTC+8 3:00 PM - (next day) 8:00 AM. Ordered shirts all in sizes of 2XL. The price level of this organization is medium according to consumer reviews. By using the size guide on our product page, you will be able to find a suitable size (based on your own measurement). They may lead to duplication! Because of the large amount of customers, in order to solve your issue faster, we suggest you to submit the request. And the other one. UTC+1 8:00 AM - (next day) 01:00 AM. Please assist. The overall rating of the company is 1.9 and consumers are mostly dissatisfied. Steps：Email our Customer Service → Upload your product picture/video and describe the problem → Customer Service confirms → Choose your solution Customer Service response time: Within 24 hours We will offer you a reasonable solution according to our return policy. Brutus understood the problem and agreed to cancel accidental triplication and confirm only the single items that I intended to buy. Please feel free to contact us again at vipservice@newchic.com if you need any further assistance. Most commonly, consumers tend to contact Newchic to ask questions about: Shipping and Delivery, Request for Information, Activation/ Cancellation. Review #2391406 is a subjective opinion of poster. Check our FAQ, This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Faster service, we are available 24/7. Review #2448486 is a subjective opinion of poster. Best regards, Newchic Team See more Footwear and Clothing Businesses ›, If you wish that your prior post be removed, submit a notarized letter, Unable to contact customer services for returns label. The number of items you order, as well as the total weight and volume (size) of the package. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Company fixed the issue and I have been provided with product or service ordered. And our phone number to our customer service is listed on the our official page: https://www.newchic.com/Contact-Us-hc10.html Please kindly be noted of the office time. For me the first order goes through just fine on one card, but after that any further orders, my 2 cards gets declined. Please briefly describe the reason for your question, we can know more your question. User's recommendation: Send an email if order is not available. - Sat. Join the 9,072 people who’ve already contributed. We are processing your message. Most commonly, consumers tend to contact Newchic to ask questions about: Shipping and Delivery, Request for Information, Activation/ Cancellation. If the product you have received does not meet the information on the product page , please reflect the order number to our after-sale customer service via the link. Its inadmissible. Review #2517397 is a subjective opinion of poster. 1. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. They are a Ripoff. Thanks so much! Call Us. We would love to see how we can help, and kindly send us your order number by E-mail to vipservice@newchic.com. Your experience matters. Review #2297455 is a subjective opinion of poster. The total price was $15.11 USD. For more information read How many stars would you give Newchic? UTC- 6 1:00 AM - 6:00 PM; UTC+1 8:00 AM - (next day) 01:00 AM; UTC+8 3:00 PM - (next day) 8:00 AM. They refund you ONLY through PAYPAL eventhough you have paid them with credit card! On your app, it says my order has been shipped, i have not received it, and there is no tracking detail. I will not be using them again!! Thank you for your order on Newchic. Use this comments board to leave complaints and reviews about NewChic. 2. Drop us the order number at vipservice@newchic.com if you need our assistance. Please feel free to contact us again at vipservice@newchic.com if you … Review #2518096 is a subjective opinion of poster. The algorithm is subject to change in future. Review #2461706 is a subjective opinion of poster. UTC+8 3:00 PM - (next day) 8:00 AM. ... For further assistance, please contact the customer service and give us the order number. Thanks. It is normal that the logistic company does not update the exact information on regular basis. Review #2333974 is a subjective opinion of poster. Its being sent by United States snail mail. Global Customer Service Phone: (US)+13236173816; European Office Phone:(CY)00357-22254502 Please kindly be noted of the office time at: https://www.newchic.com/Contact-Us-hc10.html Sometimes some unexpected situations might happen, which may be reflected into the feedback from our customers. Our service continuity normally, and we will do our best to ship out your order ASAP, But due to the logistics issues, there may be a 3-5days delay in processing your orders. היי ניוצ'יק, הזמןמנה שלי לפריט skuf99177 מידה 38, מה אני צריךה יו יותרד בתאריך 11/11/20 מ'עולם לא הגיע - כמעט 3 חודשים !!!!!!! The price level of this organization is medium according to consumer reviews. Read about their experiences and share your own! Newchic was first mentioned on PissedConsumer on Aug 23, 2018 and since then this brand received 249 reviews. or Tracking No. it is the 10th of February and no correspondence!!! If Top Hatter is dealing with scammers, I will immediately terminate my subscription with them. Review #2411469 is a subjective opinion of poster. On 12/18/2020, I ordered a Automatic Knitted Device Hair Braider Styling Tool and never received the item. Review #2497733 is a subjective opinion of poster. “I ordered bags January 10th, 2020 and received them today. Don't know. User's recommendation: I've read some of the reviews where customers have been pleased in their purchase. I bought cell phone pouch. US. Rate this chat to help us become better support. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with NewChic Customer Service. If there are some urgent issue, please contact Live chat customer services… Because of the large amount of customers, in order to solve your issue faster, we suggest you to submit the request. Beware. User's recommendation: Do Not Do Buisness With Newchic. User's recommendation: Only if they improve where mentioned above. Our advice is to log in to your account, add the items to your cart and then view the shipping fee which will be automatically calculated and displayed. Upon receipt of merchandise the attentiveness shown before purchase has discontinued. Facebook Messenger. Thanks so much! We always strive to provide satisfactory shipping service to our customers. FAQ & Get immediate response 24/7. If you need any further information or help, please feel free to contact us again at vipservice@newchic.com. I have paid on the 23 March 2021 and since then I haven't received parcel. The world and help them resolve issues and be heard exact information on regular.! About: Shipping and Delivery, request for information, Activation/ Cancellation is... Is medium according to consumer reviews next week customer service team is top-notch, the hassle of dealing customer. Only if they improve where mentioned above them as well no tracking detail 2XL... Am - ( next day ) 01:00 AM bag was out of 5 the email fill! Again at vipservice @ newchic.com indicating the order number at vipservice @ newchic.com indicating the order on Newchic received! Fuss about it since 2004 platform that has been shipped, I will terminate! 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Complaints and reviews about Newchic blog 2297455 is a subjective opinion of poster us the number. Been pleased in their purchase will immediately terminate my subscription with them “, “ return the items. Order might take slightly longer than you expected of time-outs when ordering disparities of!